July 19, 2022 -
Location - Dubai
Ventures ONSITE (www.venturesonsite.com), a product by Ventures Middle East is a subscription-based platform utilized as business development tool providing accurate and detailed information on completed, on-going and future construction projects.
Ventures Onsite is currently looking to hire an Account Manager.
Scope of work: Will be responsible for fusing and complementing the relationship between our customer’s core business objectives in alignment with Ventures Onsite and its service offering.
Roles and Responsibilities:
- Serve as the primary point of contact for customers.
- Driving high customer satisfaction.
- Conduct regular business reviews with clients.
- Serve as the customer’s advocate and gather insights and feedback for product development and improving customer experience.
- Anticipate customer’s requirements and possible challenges – make our customers successful!
- Identify potential issues within the Accounts and work with the wider business to take timely and effective action to resolve them.
- Achieve and exceed monthly and annual targets.
- Maintain high renewal rates aligned with the targets.
- Prepare and educate customers on new features / services.
- Work with customers to design and implement a success plan aligned with Ventures Onsite philosophy and product capability whilst ensuring tailored to our customers’ business objectives and strategy so that the platform provides continued value to the customer and drive long-term account satisfaction and growth.
- Contribute to the development of company goals, growth and profitability targets by being an active member of the Ventures Onsite team and culture.
- Work collaboratively with the Marketing team to build Customer testimonials and referrals.
- Cross sell other product offerings from Ventures Middle East.
Qualifications and Requirements
- Bachelor’s Degree
- Bilingual Arabic/ English
- At least 2-3 years experience with annual subscription sales model preferred
- Strong presentation skills
- Excellent written and verbal communication skills
What We Offer
- Competitive compensation
- Strengths-based, engagement-focused, and performance-oriented culture
- World-class leaders who support, position, empower and engage
- High-end of different industry exposure.