One integrated platform to collect data for all market research and mystery shopping projects. The platform can support any type of project from Mystery Shopping to Field Research, Phone Surveys, SMS Surveys, Online Surveys or Retail Audit. Access a wide range of predefined Reports!
We can create scoring reports, statistical reports, excellence reports etc. There are statistical models like NPS, Top-Box and special formulas that can be easily achieved with no programming. It is possible to create customized templates for reports by adding pictures, recordings, logos, use colors, graphs or calculations that will appear on a personalized interface and give access to clients to view results.
A powerful software for conducting online surveys and capturing feedback. The central service is an application that offers unique survey creation, distribution over multiple channels, and a comprehensive suite for analyzing your surveys and feedback mechanism results. Included with the software is the App, a dynamic surveys and feedback mechanism app which offers offline data collection. We provide a flexible, extensible, and scalable framework and will support our clients in their projects to unify and enhance their customer experience by moving all their products to a single platform.
The Communities Solutions provides a platform that allows companies to create engaged customer communities, collect real-time customer insights and impact customer experience. Offering both qualitative and quantitative functionality, Communities Solutions helps deliver actionable insights for better, more informed business decisions. Via an online member portal, create a space for conversations, engage customers, and generate loyal followers. Communities Solutions allows you to engage your community through Polls, Surveys, Discussions, and Ideation modules. We a built-in feature allowing you to reward loyal customers with points, gamification badges, financial rewards, and donations.